Viscom Inc.

Profile Viscom Headquarters

Viscom – Solutions and systems for all the electronics industry’s inspection tasks
Viscom develops, manufactures and sells high-quality inspection systems. The product portfolio encompasses the complete bandwidth of optical and X-ray inspection operations, especially in the area of electronics assemblies. Viscom systems are used whenever 100 % automatic inspection of electronics assemblies is required, such as in the production of automotive electronics, aerospace technology and industrial electronics. The objective is a flawless product for the customer and efficient process control. Viscom is a one of the leading suppliers in this segment.

From an engineering office to a global player
Viscom was founded in 1984 as a pioneer of industrial image processing by Dr. Martin Heuser and Dipl.-Ing. Volker Pape. Today, the group employs a staff of 415 worldwide. With its core competence in assembly inspection, Viscom is an important partner to numerous companies in electronics manufacturing. Renowned customers worldwide place their trust in Viscom’s experience and innovative strength.

Ensure quality, optimize processes
Electronics has revolutionized the world. It plays an important role in almost all areas of life. Material weaknesses or production errors result in economic disadvantages for the manufacturer. The consequences for the end user can be fatal, particularly for safety-relevant components. For these reasons, stringent and steadily increasing quality requirements in the electronics industry make sense. Thus, 100% defect detection is the goal for all Viscom inspection systems.

Perfectly tailored solutions for every inspection task
The demands placed on Viscom inspection systems are becoming increasingly specific. Highly qualified engineers develop tailored inspection solutions in close cooperation with our customers. With our global presence, we ensure smooth system integration, optimized processes, comprehensive training and complete support. Quickly, efficiently and competently.

Overview

Worldwide service at the highest level
When using an inspection system, availability and support are some of the most important aspects. This includes regular maintenance, repair and calibration. But in today’s fast-paced, leaner industry, companies often have neither the time nor the resources for these measures. Viscom is different. Our mission is to provide service that is as reliable and high quality as our equipment. Also, because of our global presence, we guarantee fast reaction and turnaround times, resulting in increased efficiency, minimized downtimes and higher quality for our customers.
As part of our service, we provide:

Service Hotline: Competent, fast consultation and support for machine problems, as well as 24/7 solutions-based information, service contract acceptance, replacement part orders and much more
Commissioning: Installation, functions test, final acceptance, etc.
Repair (Inspection and Maintenance): From troubleshooting to service contract
Ensuring Availability: Reliable system availability through short-notice delivery of replacement parts as well as fast and cost-effective repairs
Optimization and Modernization: Traceability, classification concepts, cycle time reduction, additional solutions, etc.
Remote Access Diagnosis: Performed by our specialists
Screening: Machine-specific system analysis covering wear and general maintenance, including observance of calibration intervals, sensor technology check, and software status and malfunctions