Veliko Tarnovo
Veliko Tarnovo Province
5005
Bulgaria
Telecom, Utilities, Power engineering
KONTRAX has been successful in building the information and communication infrastructures of the Telecom and Utilities companies. The processes that support it are related to the automation of serving a large number of subscribers to these companies.
KONTRAX is among the companies with the most experience in contact centers . Provides automation of the customer service and communication process through all communication channels (telephone, fax, e-mail, SMS, chat).
The company also addresses one of the most important structural systems of companies in these sectors, namely the system of creating and managing accounts , issuing invoices and paying for public utilities, along with the processes of printing, enveloping and distributing information to a large number subscribers.
In the offered by KONTRAX portfolio of solutions for utilities and energy, the companies include remote control systems (SCADA), equipment delivery and remote measurement systems.
The delivery of hardware, office furniture, service and maintenance are the main products and services the company offers to its customers from the sectors Telecommunications, Utilities and Power Engineering.
As a system integrator in the Energy sector, CONTRAC has implemented a number of significant projects for the construction of cable systems and computer data centers for the past few years.
For telecom operators and service providers CONTRAX offers complete ICT solutions for data center development and workflow optimization systems.
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